Get proper value from the Qualys tenancy you're already paying for.
Most organisations running Qualys have paid for a capable platform and are using a fraction of it. We take over deployment, tuning, tagging and reporting so the licences you hold actually reduce risk.
A Qualys subscription is not the same thing as a working programme.
Qualys VMDR is genuinely capable, which is exactly why so much of it goes unused. Buying the platform is a procurement decision; getting authenticated scans, sensible tagging, sensible scan windows and dashboards that mean something to a board is an engineering exercise, and it's the part that gets skipped when a tenancy is stood up under time pressure or handed between IT providers.
We inherit tenancies in fairly consistent states: Cloud Agents deployed to some servers but not others, scanner appliances configured once and never revisited, authentication records that were set up for a pilot and quietly stopped working after a password rotation, and asset groups that reflect how the network looked eighteen months ago rather than how it looks now.
The consequence is a console full of findings nobody trusts. Unauthenticated scans produce noisy, incomplete results; missing agent coverage means whole segments of the estate — laptops, cloud instances, acquisition targets — simply don't appear. Teams stop looking at the dashboard because it doesn't reflect reality, and the licence spend stops earning its keep.
This is particularly common after a Qualys deployment done by a generalist IT provider as part of a wider managed services contract, where nobody on the team holds current platform certifications and tuning gets deprioritised against day-to-day tickets. It's also common where an internal security function bought Qualys directly but doesn't have the bandwidth to run it properly alongside everything else on their plate.
None of this is a reason to move platforms. Qualys VMDR does what it's designed to do; it just needs someone to configure it properly, keep the configuration current as the estate changes, and turn the raw output into something a non-technical stakeholder can act on.
- Cloud Agent gaps across laptops, cloud instances and acquired estate
- Authentication records that have quietly stopped working
- Asset tags that no longer match how the business is organised
- Dashboards nobody trusts, so nobody checks them
We audit the tenancy, fix what's broken, then run it properly.
We start with a tenancy audit rather than assumptions: what's deployed, what's authenticated, what's tagged, and where the licence entitlement isn't being used. This gives us — and you — an honest baseline rather than a sales pitch about what Qualys can theoretically do.
From there we close deployment gaps in a controlled order, prioritising internet-facing and business-critical assets first. Cloud Agents get rolled out where scanner appliances can't reach, scanner appliances get repositioned or added where network segmentation blocks visibility, and authentication records are rebuilt and tested against Windows, Linux, network devices and common databases.
Tagging is where most of the long-term value sits, and it's usually the most neglected part of a tenancy. We rebuild asset groups around how the business actually operates — by site, by business unit, by criticality, by ownership — so that dashboards, reporting and exception handling all line up with decisions people actually need to make, rather than an arbitrary technical grouping from years earlier.
Once the tenancy is stable, we move into a steady-state monthly cycle: reviewing new critical findings, checking scan and agent health, adjusting tuning as the estate changes, and producing reporting for both technical and non-technical audiences. We work alongside your existing IT provider or internal team rather than displacing them, which keeps the engagement focused on the platform rather than general IT support.
Throughout, our engineers hold current Qualys certifications and are UK-based, so configuration decisions are made by people who understand the platform in depth rather than a generalist ticket queue.
- Tenancy audit against deployment, authentication and tagging before any changes
- Gaps closed in priority order, starting with critical and internet-facing assets
- Tagging rebuilt to match real business structure, not legacy network layout
- Steady-state monthly cycle once the tenancy is stable
Everything in the engagement, set out up front.
A fixed-scope engagement to stabilise and then run your existing Qualys tenancy on an ongoing basis.
Tenancy audit
Full review of agent coverage, scanner placement, authentication records, tagging and unused licence entitlement.
Deployment gap closure
Cloud Agent rollout and scanner appliance placement to reach the parts of the estate currently invisible.
Authenticated scan configuration
Records built and tested for Windows, Linux, network devices and databases to raise scan accuracy.
Asset tagging rebuild
Tag structure aligned to business units, sites, ownership and criticality rather than legacy network segments.
Dashboard and reporting build
Console dashboards and recurring reports tailored to technical, management and board audiences.
Ongoing tuning
Continued adjustment as the estate changes, keeping scan scope, exceptions and tags current month to month.
What you receive.
- Tenancy audit report with prioritised findings
- Deployment gap remediation plan
- Rebuilt authentication record set
- New asset tagging structure and documentation
- Custom dashboards for technical and management views
- Monthly written reporting summary
- Licence utilisation review
- Exception and false-positive handling process
- Handover documentation for internal or provider teams
Built for organisations that need the work done properly.
Organisations that inherited a Qualys tenancy
Businesses that acquired, migrated onto, or took over a Qualys subscription set up by a previous provider or a departed employee.
Firms with under-used licence spend
Organisations paying for Qualys VMDR but only using a fraction of its coverage, tagging or reporting capability.
Teams without in-house Qualys depth
Internal IT or security teams that know the platform exists but don't have the time to hold current certifications and tune it properly.
Businesses preparing for audit or insurance renewal
Organisations that need Qualys evidence and dashboards to actually hold up when an auditor or insurer asks to see them.
What changes once the work is done.
What changes once the tenancy is properly deployed, tagged and reported.
Full estate visibility
Agent and scanner coverage extended to laptops, cloud instances and remote sites currently missing from the console.
Accurate, trusted findings
Authenticated scanning removes the noise and false positives that make unauthenticated results hard to act on.
Reporting people actually read
Dashboards and summaries built around business structure rather than raw technical output.
Licence spend justified
The modules and seats you're paying for are actually configured and delivering findings.
Evidence ready for audit or insurance
Tagging and reporting that stand up when a client, auditor or insurer asks to see the detail behind a summary.
A stable platform to build on
A properly tuned tenancy that can support future additions such as patch management or compliance modules without rework.
This is about running Qualys properly, not selling you a new platform.
We're often approached by organisations who assume the answer to a disappointing Qualys experience is to switch to a different vendor. In most cases it isn't. The findings and coverage a well-tuned Qualys tenancy can produce are perfectly adequate for the vast majority of UK SMEs and mid-market organisations; the gap is almost always in deployment depth, tagging and reporting discipline rather than the platform itself.
That's a deliberately different starting point from a managed scanning sale. We're not trying to move you onto our preferred tool set or lock you into a particular licensing model — we're taking the investment you've already made and making it produce something usable. Where a genuine gap exists in the entitlement you hold, we'll say so, but that's the exception rather than the default recommendation.
We work across Chesterfield, Sheffield, Derby, Nottingham, Leeds, Manchester, Birmingham and London, and the pattern of neglected tenancies is remarkably consistent regardless of sector or size. The common thread is time: Qualys was deployed under pressure, by a team with other priorities, and nobody has been back to finish the job since.
If you'd rather hand the entire scanning and remediation lifecycle to us rather than run your own Qualys tenancy, our VMaaS service covers that broader remit. This service is specifically for organisations that want to keep and properly exploit the Qualys platform they already hold.
Questions we are asked most often.
We already own Qualys licences but aren't getting much from them. Can you take over what's there?
Yes, this is the most common starting point. We audit the existing subscription, agent deployment, authentication records and reporting first, then tell you honestly what's usable and what needs rebuilding. Most tenancies we inherit have partial agent coverage, unauthenticated scans and no consistent tagging, all of which we can fix without a licence change.
Do we need a new Qualys subscription, or can you work with our existing one?
In almost every case we work with what you already have. Qualys VMDR licensing is broad enough to cover most SME and mid-market estates without an upgrade. We'll only recommend additional modules or seats where there's a genuine coverage gap, and we'll say so plainly rather than defaulting to an upsell.
How is this different from your VMaaS offering?
VMaaS is our end-to-end managed scanning and remediation service, built around our own platform choices. This service is specifically for organisations that have chosen or already hold Qualys, and want a UK team to run that platform properly — deployment, tuning, tagging, dashboards and reporting — without switching tools.
Will you replace our internal IT team?
No. We typically work alongside an internal team or an existing IT provider, taking on the Qualys-specific configuration, tuning and reporting work that requires platform depth most internal teams don't have time to build. Remediation itself usually stays with your team, informed by the prioritised findings we produce.
Can you set up authenticated scanning without disrupting production systems?
Yes. Authentication records for Windows, Linux, network devices and databases are configured and tested against a small sample before wider rollout, and scan windows are agreed with you in advance. Authenticated scanning materially improves accuracy, and it's one of the areas we most often find missing or broken in inherited tenancies.
What does the reporting actually look like?
Dashboards built around your asset tags and business groupings, plus a monthly written summary covering trend, new critical findings and remediation progress. Reports are built for the audience that needs them — a technical view for IT, a plain-English trend view for the board or an auditor.
How long does it take to get a tenancy properly tuned?
A typical stabilisation phase runs four to six weeks: asset reconciliation, agent and scanner deployment gaps closed, authentication configured, and tagging rebuilt around how the business actually groups its estate. After that it moves into steady-state monthly cycles with ongoing tuning as the environment changes.
Do you provide UK-based support for the platform itself?
Yes. Our engineers hold current Qualys certifications and work from the UK, so there's no offshore handoff when something in the console needs investigating or a scan behaves unexpectedly. You deal with the same team that configured the tenancy in the first place.
Qualys vulnerability management
Background on the Qualys VMDR platform and how our managed service wraps around it.
Vulnerability management as a service
Full end-to-end scanning, prioritisation and remediation support if you'd rather hand over the whole lifecycle.
Managed security services
Wider managed monitoring and response for organisations that need coverage beyond vulnerability data.
Want an honest read on what your Qualys tenancy is actually doing?
Book a free tenancy review and we'll tell you plainly what's configured, what's missing, and what it would take to get real value from the licences you hold.
Book a free tenancy review