Workplace security awareness and email review
Security awareness

Insider threat awareness with fairness and context

People with legitimate access can cause harm through deliberate misuse, mistakes or compromised accounts. These need different responses, not automatic assumptions about intent. Compass is available now; this page does not claim a monitoring or detection capability.

Separate harmful activity from assumptions about intent

Deliberate theft, accidental disclosure and activity through a compromised account can look similar initially. Describe observable facts, such as an unexpected transfer or access attempt, without labelling the person. Establishing intent requires appropriate investigation and evidence rather than an interpretation of a single alert.

Do not treat personality, disagreement or personal circumstances as proof of a threat. Focus awareness on policy, access and concrete events. Conduct or welfare concerns should follow the relevant organisational processes rather than become informal security accusations. Preserve the distinction between an event requiring attention and a conclusion about motive.

Reduce unnecessary access and opportunities for misuse

Grant access appropriate to responsibilities and review it when roles change. Remove it when no longer needed, including contractor accounts and shared credentials. Use time-limited elevated permissions where practical. An old account with excessive rights creates exposure whether its owner has malicious intent or not.

Separate duties for sensitive activities such as payment approval and bulk exports. Maintain suitable logs and protect them against alteration. Explain monitoring purposes and boundaries, with privacy, HR and legal input. A larger volume of collected behaviour is not automatically better evidence or a proportionate control.

Make secure working and reporting practical

Provide approved ways to share files and work remotely. If legitimate tasks require workarounds, address the process before assuming bad intent. Clear handling rules help distinguish permitted activity from events needing review. Ensure staff can ask whether a proposed transfer is acceptable before making it.

Give people a confidential route to report observable concerns without confronting colleagues or investigating. Ask what happened and when. Protect reports appropriately and do not promise absolute anonymity where it cannot be guaranteed. Keep investigation details limited to those with a legitimate role.

Respond proportionately and preserve evidence

Use an agreed process involving security, management, HR and specialists as needed. Restrict access where justified by risk while preserving relevant evidence. Record the authority for action and avoid unnecessary circulation of allegations. A compromised account may require urgent containment without implying misconduct by its owner.

Review contributions from controls, documentation or training. Error may call for support and process changes; deliberate misuse may need a different investigation. UK GDPR and employment obligations depend on context; this is not legal advice. Compass is available now, and this page claims no surveillance capability.

Questions

Frequently asked questions

Is every employee mistake an insider threat?

Terminology varies. Distinguish error, deliberate misuse and account compromise rather than implying every harmful event reflects malicious intent.

Should colleagues investigate suspicious behaviour?

No. Report observable facts through the agreed route and leave evidence gathering to authorised people.

Does Compass currently monitor insider activity?

No such capability is claimed on this page. Compass is available now; this is educational guidance.

Discuss your staff awareness priorities.

Tell us which situations staff are struggling with and what you already have in place. Compass is available now; we can discuss how it would fit your requirements.

Discuss awareness requirements