Workplace security awareness and email review
AI security awareness

Prompt security requires more than a stronger prompt

Clear instructions can support intended behaviour, but they are not an enforceable security boundary. Understand how untrusted content reaches the model and which actions it can request. Compass is available now; this page does not claim prompt-protection tooling.

Distinguish requests from injected instructions

A malicious user prompt directly requests something unsafe or unauthorised. Prompt injection introduces instructions through task material, such as a retrieved page, document, email or tool response. The sources are different even where both attempt to redirect the model.

A document being summarised might tell the model to ignore its task and send information elsewhere. The document is data, not an authorised instruction source. A useful response based on that document does not justify accepting its directions about tool use, permissions or disclosure.

Treat external material as untrusted input

Identify where content enters outside the trusted instruction path, including search, repositories and tool results. A source can help answer a question without being trusted to direct behaviour. Consider what happens when one retrieved document conflicts with the application's operating rules.

Separate instructions and external content in application design and show provenance where practical. These help but model behaviour is imperfect. Delimiters and 'ignore malicious instructions' wording cannot guarantee prevention. Keep sensitive information and unnecessary tools out of the workflow rather than relying on the model not to use them.

Enforce permissions outside the model

Restrict data and tools to what the workflow needs. Validate proposed actions against user permissions and application rules independently of generated output. Do not place secrets in prompts assuming instructions will hide them. A model response requesting a privileged operation is not proof of authorisation.

Use scoped credentials, controlled destinations and approval for consequential actions. Avoid arbitrary commands or unrestricted network targets where unnecessary. Server-side authorisation and isolation between users remain necessary. Technical design should prevent a forbidden action even if the model produces a convincing argument for it.

Test realistic failure paths

Use hostile instructions in the documents and responses the application actually processes. Check attempted disclosure and unauthorised actions, not only inappropriate wording. Test with authorisation and non-sensitive information. A test that never exercises a connector cannot establish the connector is safely constrained.

Route unexpected behaviour to the technical owner. Stop sensitive work and report suspected injection rather than experiment with live credentials. Review logs proportionately and revisit tests after model, retrieval, permission or tool changes. Compass is available now and is not a security enforcement layer; the guidance here stands on its own.

Questions

Frequently asked questions

Can a system prompt stop all injection?

No. Instructions influence behaviour but cannot guarantee isolation or enforce application permissions.

Can a trusted website contain unsafe instructions?

Yes. Content can change, contain third-party material or be compromised. Treat retrieved content as data rather than authority.

Should staff test this with live information?

No. Use authorised testing and non-sensitive data. Report suspicious behaviour to the responsible technical team.

Discuss your staff awareness priorities.

Tell us which situations staff are struggling with and what you already have in place. Compass is available now; we can discuss how it would fit your requirements.

Discuss awareness requirements